Privacy Policy
Cyber Skills Builder
Website: https://www.cyberskillsbuilder.io
Effective Date: 01.01.2026
Last Updated: 07.08.2026
1. Introduction
This Privacy Policy explains how Cyber Skills Builder LLC collects, uses, discloses, and protects personal information when you visit our website at cyberskillsbuilder.io, sign up for our free preview, purchase or access our course ("the Platform"), or otherwise interact with us.
By using the Platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use the Platform.
2. Who We Are (Data Controller)
The data controller responsible for your personal information is:
Nikolcho Panov
Email: info@cyberskillsbuilder.io
[If applicable: Data Protection Officer / EU representative contact details — note: because we serve visitors in the EEA/UK from a US entity, an Article 27 GDPR representative in the EU may be required; confirm with counsel]
3. Information We Collect
3.1 Information You Provide to Us
• Free preview sign-up: name and email address when you request free access to sample lessons.
• Account and course access: name, email address, and any other details you provide when creating an account or accessing course content.
• Checkout and payment: name, email address, billing address, and payment details when you purchase a subscription. Payment card information is collected and processed directly by our third-party payment processor ([PAYMENT PROCESSOR NAME, e.g., Stripe]); we do not store full card numbers on our own systems.
• Support requests: any information you include when you email us or otherwise contact us for help (e.g., troubleshooting a lesson, requesting a refund).
• Marketing communications: email address and engagement data if you subscribe to our newsletter or promotional emails.
• Refund requests: transaction details and reason for the request, where you ask for a refund within our 14-day refund window.
3.2 Information Collected Automatically
When you visit the Platform, we and our service providers may automatically collect:
• IP address, browser type, device type, and operating system
• Pages viewed, time spent on pages, referring/exit pages, and click activity
• Video/lesson engagement data (e.g., which lessons you watch or complete)
• Cookies and similar tracking technologies (see Section 6)
3.3 Information from Third Parties
We may receive limited information from third-party platforms that host or support our services (for example, our course/email hosting provider or payment processor), such as confirmation that a payment was completed or that an email was delivered.
4. How We Use Your Information
We use your personal information to:
• Provide access to free preview content and paid course content
• Process payments, subscriptions, and refunds
• Create and manage your account
• Respond to support requests and communicate with you about your access
• Send administrative messages (e.g., receipts, access instructions, policy updates)
• Send marketing and promotional emails, where you have opted in or as otherwise permitted by law (you can unsubscribe at any time)
• Monitor, analyze, and improve the Platform and course content
• Detect, prevent, and address technical issues, fraud, or misuse
• Comply with legal obligations (e.g., tax and accounting records)
5. Legal Basis for Processing (EEA/UK Users)
Although Cyber Skills Builder LLC is based in the United States, the GDPR applies to our processing of your personal information if you are located in the European Economic Area, the UK, or Switzerland, because we offer our course to individuals in those regions. In that case, we rely on the following legal bases under the General Data Protection Regulation (GDPR):
• Contract: to provide the course, process payments, and deliver the services you purchase
• Consent: for marketing emails and non-essential cookies, which you may withdraw at any time
• Legitimate interests: to improve our Platform, prevent fraud, and communicate with existing customers about related offerings, balanced against your rights and interests
• Legal obligation: to comply with tax, accounting, and other applicable laws
6. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Platform, remember your preferences, and understand how visitors use our site. This may include:
• Essential cookies: required for checkout, login, and core site functionality
• Analytics cookies: Google Analytics, to understand site traffic and usage
• Advertising/marketing cookies: we do not currently use advertising or retargeting pixels (e.g., Meta Pixel, LinkedIn Insight Tag); if we add any in the future, this policy will be updated accordingly
You can control cookies through your browser settings and, where required by law, through a cookie consent banner on our site. Disabling certain cookies may affect site functionality.
7. How We Share Your Information
We do not sell your personal information. We may share your information with:
• Service providers who help us operate the Platform, including our payment processor Stripe, email/course delivery platform ([systeme.io]), analytics providers, and hosting providers — each acting under contractual obligations to protect your data
• Legal and safety purposes, where required to comply with a legal obligation, protect our rights, or respond to lawful requests from public authorities
• Business transfers, if we are involved in a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction
8. International Data Transfers
We are based in the United States. If you access the Platform from outside the United States — including from the EEA, UK, or elsewhere — your information will be transferred to, stored, and processed in the United States, which may have different data protection laws than your country of residence. Where required, we use appropriate safeguards for such transfers (for example, Standard Contractual Clauses for transfers from the EEA/UK).
9. Data Retention
We retain personal information for as long as necessary to provide the Platform, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. Course access and account data are generally retained for the duration of your subscription plus a reasonable period afterward; you may request deletion sooner as described in Section 10.
10. Your Privacy Rights
10.1 If You Are in the EEA, UK, or Switzerland (GDPR)
You have the right to:
• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your information ("right to be forgotten")
• Restrict or object to certain processing
• Request portability of your information
• Withdraw consent at any time, where processing is based on consent
• Lodge a complaint with your local data protection supervisory authority
10.2 If You Are a US Resident
Depending on your state of residence (e.g., California, Colorado, Virginia, and other states with comprehensive privacy laws), you may have the right to:
• Know what personal information we collect and how it is used
• Request access to or a copy of your personal information
• Request deletion of your personal information
• Opt out of the sale or sharing of personal information (we do not sell personal information) and out of targeted advertising
• Non-discrimination for exercising your privacy rights
To exercise any of these rights, contact us at info@cyberskillsbuilder.io. We may need to verify your identity before fulfilling your request.
11. Children's Privacy
The Platform is not intended for individuals under the age of 16 (or the applicable minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
12. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
13. Third-Party Links
The Platform may contain links to third-party websites or services (including our social media channels on Instagram, LinkedIn, and YouTube). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
14. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last Updated" date, and where required by law, we will provide additional notice.
15. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, contact us at:
Email: info@cyberskillsbuilder.io